Job Description
Role Purpose:
The HR Administrator plays a critical role in supporting the business by delivering efficient, accurate, and high quality administrative and first line support. This role ensures smooth HR operations and contributes to a positive employee experience across the full employee lifecycle.
Key Accountabilities:
HR Administrative Support:
* Provide day to day administrative support and act as the first line for HR queries, responding within agreed SLA deadlines and escalating complex matters to the wider HR team as appropriate.
* Develop and maintain strong working relationships with wider HR team, managers, and internal teams to deliver exceptional administrative support and accurate first level guidance.
Employee Lifecycle Administration:
*Prepare and Maintain employee records, onboarding documentation, and compliance paperwork in line with local statutory retention periods, internal audit requirements, and global HR policy.
*Process employee lifecycle changes within the HRIS (Oracle HCM and ADP Workforce Now), ensuring data accuracy and compliance.
*Maintain employee files in accordance with company policy, ensuring all records, templates, and legal documentation are up to date and compliant with current legislation.
Global Benefits Administration & Support (Excluding US):
*Provide day to day administration and support for global (non US) employee benefits, ensuring accuracy, timeliness, and compliance with country specific regulations.
*Process benefit enrolments, changes, and terminations in coordination with regional HR teams and benefit providers.
*Maintain up to date employee benefit records within the HRIS, ensuring alignment with local statutory and company policies.
*Support benefits-related queries from employees, managers, and HR partners, escalating complex matters to regional specialists or vendors.
*Coordinate with external benefits providers to resolve issues such as coverage discrepancies, enrolment errors, or documentation requirements.
*Assist in annual benefits renewals, audits, compliance checks, and global reporting cycles for non US populations.
Experience & Capability:
*Previous experience in an HR administrative, HR coordinator, or similar support role.
*Knowledge of HR processes, employment documentation, and employee lifecycle administration.
*Experience using HR Information Systems, ideally Oracle HCM, ORC and/or ADP Workforce Now.
Strong administrative and organizational skills with a high level of accuracy.
*Familiarity with data reporting, compliance requirements, and document auditing.
Mindset & Behaviours:
*Highly confidential, professional, and trustworthy in handling sensitive data.
*Strong customer service mindset with excellent communication skills.
*Proactive, detail oriented, and able to manage multiple priorities in a fast paced environment.
*Collaborative and team oriented, with a willingness to support colleagues and improve processes.
*Confident with technology, data entry, and working with digital HR systems.
Why Join:
This role offers visibility, stretch, and real impact. You will be part of an HR function evolving into a strategic growth engine, with exposure to senior leadership and enterprise-wide initiatives under the OneGP model.
